Getting your customers to post reviews about your products and services can be one of the most beneficial ways to increase your ranking on Google and boost sales. Many business owners feel that reviews don't do much for their business and focus on other marketing activities.
However, almost 80% of potential customers will look up a company’s website, read its reviews, and check its star rating before making their purchase decision. This fact makes it very important for you to encourage your customers to post reviews after they have purchased your product or service.
By Alain Houle, Alco Web Design LLC
Customer Reviews- How You Benefit
There are three key benefits of customer reviews:
Why Do Reviews Matter So Much?
Google always focuses on delivering the most beneficial & relevant results for all local searches. Not only are they interested in knowing what your business does, but how your customers perceive it. To a great extent, they determine this by the number of reviews you have overall and what your average star rating on GMB is.
Very recently, Google has also updated its online map searches layout to display reviews and ratings very prominently. When it comes to Local SEO rankings, the quantity and quality of reviews become vital ranking factors. Business listings with a higher number of reviews are perceived as more credible than businesses with fewer or poor reviews.
How To Encourage Customers To Post Reviews
One of the best ways to maintain control over your reviews and maximize their effect is to encourage customers to post reviews about your business, on your Google+ Local page. This aspect is something you need to prioritize. It's also crucial that you source reviews ethically and efficiently. Here are some ways to do that:
My name is Alain Houle. Since the late 1990s I own and operate Alco Web Design LLC from my home office in Greenville Wisconsin. I specialize in creating professional and cost-effective websites for small-business owners in the Appleton Fox Valley. I love to help local entrepreneurs grow their businesses. Contact me now!